Privacy policy

You acknowledge that You have read and agreed to Our Privacy Policy, which is available here.

THIRD-PARTY SITES

This Site may link You to other sites on the Internet (“Linked Sites”).  The Linked Sites are not under Our control, and We are not responsible for the contents of any Linked Sites, including without limitation the accuracy, copyright compliance, legality, or decency of the Linked Sites or any links contained therein. These links are provided for Your convenience and do not imply an endorsement of the Linked Sites by Us or any association of its operators.

SEVERABILITY

Each of the sections and paragraphs of these Terms and Conditions operates on its own. If any court of law or relevant authority deems any of them as unlawful or unenforceable, the remaining sections and paragraphs will remain in full force and effect.

ASSIGNABILITY

These Terms, and any rights and licenses granted hereunder, may not be assigned, transferred, delegated, or sublicensed by You, but may be assigned, transferred, delegated, or sublicensed by Us without restriction.

WAIVER AND FORCE MAJEURE

Failure by Us to enforce these Terms does not constitute a waiver of Our rights under these Terms.  In addition, Gift of Music Limited will not be liable or responsible for any failure to perform or delay in performance of, any of Our obligations to You if such failure or delay is caused by an event outside of Our control.  An event outside of Our control means any act or event beyond Our or the Partners reasonable control such as act(s) of God, wars, terrorist attacks, embargos, thefts, riots, strikes, lock-outs, trade disputes, fires, floods, earthquakes or other natural disasters, break-down, inclement weather, interruption of transport, Government action or failure of public or private telecommunications or transport networks.

RESOLUTION OF DISPUTES

The laws of the United Kingdom will govern these Terms and any dispute of any sort that may arise between Us.  Regardless of where You access this Site, You agree that any action arising out of Your use of the Site must be brought in the English Courts, and You hereby irrevocably and unconditionally consent to the exclusive personal jurisdiction of such courts.

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”  We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud; and

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

How long do we keep your information?

We will keep the information you provide to us indefinitely, though you may request deletion of your information by contacting us.  We reserve the right to delete information when it is no longer needed for any of the uses discussed in this Policy.

Information access

If you would like to find out what information we have about you, or if you would like to correct or update any information, you may contact us using the information below.  We can ask you for information to verify your identity before we disclose or correct any information.  If we ask for verification, the information you provide to verify your identity will be used only for that purpose, and this information will be destroyed when the process is complete.

Security

The security of your personal information is important to us.  We follow industry standards to protect the personal information we collect and save.  Remember that nothing online is 100% secure.  While we use standard methods to protect your personal information, we cannot guarantee its absolute security.

Links to third party sites

This Policy applies only to information collected by this Site.  From time to time, this Site may link you to other sites (“Linked Sites”) that are not owned by us.  We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites.  Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices. Be careful of disclosing any of your personally identifiable information when leaving our Site.  We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information.

Do not track 

We do not currently have the capability to recognize browser “Do Not Track” signals.  We adhere to the standards set forth in this privacy policy.

California Privacy Rights

Pursuant to California Civil Code Section 1798.83, users who are California residents can request certain information about the sharing of their own personal information with third parties for direct marketing purposes during the past year. The information which you have a right to receive includes the categories of personal information disclosed by us for direct marketing purposes during the preceding calendar year and the names of the companies that received such information. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually. Pursuant to the California Consumer Protection Act, (“CCPA”), California residents have additional rights with respect to their personal information.  Please see our CCPA Notice for details. California residents can request this disclosure by sending a request to us using the contact information provided below. Please provide sufficient information to allow us to identify you in our records.

European Privacy Rights 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Minors 

The Site is not intended for individuals under the age of 16 unless given consent from a parent or guardian.

CCPA Privacy Notice

This notice is for California residents only, and it supplements the information provided in Our Privacy Policy (which explains the information we collect and how we use/disclose it).

Information We Collect

We may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (” personal information”).  The table below shows which categories of personal information our website has collected from consumers in the past 12 months:

1. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. (YES)

1. Personal information.

The categories are listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. (YES)

1. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). (NO)

1. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. (YES)

1. Biometric information.

Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. (NO)

1. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. (YES)

1. Geolocation data.

Physical location or movements. (NO)

1. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information. (NO)

1. Professional or employment-related information.

Current or past job history or performance evaluations. (NO)

1. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalfs, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. (NO)

1. Inferences are drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. (YES)

We obtain the categories of information listed above (i) from you, whether directly or indirectly from the activity on our site or from other interactions with us, and/or (ii) from third parties, such as your teacher or school, that interact with our site.

Use of Personal Information

We store and process your personal information to authenticate your user license and to grant you access to the application materials. We also use the information we collect to analyze trends, to administer the Site, and to track users’ movements around the Site. We also use this information to improve the Site and to make it more useful to visitors.  We also use this information for targeted and behavioral marketing. The CCPA gives California residents the right to:

• Know how your personal information is used.
• Access, request, and receive any personal information we have collected in a portable manner.
• Request that we delete your personal information (subject to certain exceptions); and
• Opt-out of your personal information being sold or shared.

To exercise any of these rights, please submit a verifiable consumer request to us at: ________________________

Only you or a person duly authorized to act on your behalf may make a verifiable consumer request related to your personal information.  You may also make a verifiable consumer request on behalf of your minor child.  You have the right to request access only twice in any 12-month period but may opt-out of the sale of your personal information at any time. We will not deny you the use of our services or provide you a different level or quality of service for exercising any of your CCPA rights. If you have questions about this CCPA Notice or our Privacy Policy, please contact us via email at info@giftofmusic.co.uk

Privacy Notice For UK Residents.

This is the privacy notice of Gift of Music Limited. In this document, “we”, “our”, or “us” refer to Gift of Music Limited.

We are company number 13124268 registered in the United Kingdom.

Our registered office is at 2 Hewitt Road, Hamworthy, Poole, Dorset, BH15 4QG.

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

1. Data Protection Officer

We have appointed a data protection officer (DPO) who is responsible for ensuring that our policy is followed.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO, Richard buck at Rich.buck@giftofmusic.co.uk

2. Data we process

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

1. Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.
2. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.
3. Your financial data includes information such as your bank account and payment card details.
4. Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.
5. Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
6. Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
7. Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.
8. We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

For example, we may aggregate profile data to assess interest in a product or service.

However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information, and it will be used in accordance with this privacy notice.

3. Special personal information

Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

It also includes information about criminal convictions and offences.

We do not collect any special personal information about you.

OR

We may collect special personal information about you if there is a lawful basis on which to do so.

4. If you do not provide personal information we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

5. Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

• verify your identity for security purposes
• sell products to you
• provide you with our services
• provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

6. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us info@giftofmusic.co.uk. However, if you do so, you may not be able to use our website or our services further.

7. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

• record-keeping for the proper and necessary administration of our Gift of Music Limited
• responding to unsolicited communication from you to which we believe you would expect a response
• protecting and asserting the legal rights of any party
• insuring against or obtaining professional advice that is required to manage Gift of Music Limited risk
• protecting your interests where we believe we have a duty to do so

8. Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information. Specific uses of information you provide to us

9. Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:

• posting a message on our forum
• tagging an image
• clicking on an icon next to another visitor’s message to convey your agreement, disagreement, or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@giftofmusic.co.uk

10. Complaints regarding content on our website

Our website is a publishing medium. Anyone may register and then publish information about himself, herself or some other person.

We do not moderate or control what is posted.

OR

We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

11. Information relating to your method of payment

First option:

We store information about your debit or credit card or other means of payment when you first provide it to us.

We store this payment information [at your request] in order to make repeat purchasing of goods and services easier next time you visit our website.

[We also store it to help us prevent fraud.]

We take the following measures to protect your payment information:

• We keep your payment information encrypted on our servers.
• We do not keep all your payment information so as:

1. a) to prevent the possibility of our duplicating a transaction without a new instruction from you;
2. b) to prevent any other third party from carrying out a transaction without your consent

• Access to your payment information is restricted to authorised staff only.
• If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.
• [Other…]

We automatically delete your payment information [after X days OR when a credit or debit card expires].

Second option:

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of [WorldPay / SagePay / PayPal / MoneyBookers / Stripe] or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

12. 12. 13. Job application and employment

If you send us information in connection with a job application, we may keep it for up to [three years] in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for [six years] before destroying or deleting it.

12. 12. 14. Communicating with us

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our Gift of Music Limited

We do not keep any personally identifiable information associated with your message, such as your name or email address.

OR

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

12. 12. 15. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

12. 12. 16. Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and of the terms of our relationship.  We expect any affiliate or partner to agree to reciprocate this policy. Use of information we collect through automated systems when you visit our website

12. 12. 17. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. We use cookies in the following ways:

12. 12. 1. to track how you use our website
        2. to record whether you have seen specific messages we display on our website
        3. to keep you signed in to our website
        4. to record your answers to surveys and questionnaires on our site while you complete them
        5. to record the conversation thread during a live chat with our support team

[We provide more information about the cookies we use in our cookie policy].

12. 12. 18. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

12. 12. 19. Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

Disclosure and sharing of your information

12. 12. 20. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

No such information is personally identifiable to you.

12. 12. 21. Third party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

12. 12. 22. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

12. 12. 23. Data may be processed outside the European Union

Our websites are hosted in Worldwide.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data transferred outside the European Union:

12. 12. 1. the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
        2. the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union.
        3. we comply with a code of conduct approved by a supervisory authority in the European Union.
        4. we are certified under an approved certification mechanism as provided for in the Act.
        5. both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information.

Control over your own information

12. 12. 24. Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

12. 12. 25. Access to your personal information

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided on our website you should contact us to make that request. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

12. 12. 26. Removal of your information

If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you.

12. 12. 27. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

12. 12. 28. Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children.

If you are under 16, you may use our website only with consent from a parent or guardian

We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children. Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

12. 12. 29. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

12. 12. 30. How you can complain

If you are not happy with our privacy policy or if you have any complaint, then you should tell us at info@giftofmusic.co.uk

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

12. 12. 31. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

12. 12. • to provide you with the services you have requested;
        • to comply with other law, including for the period demanded by our tax authorities;
        • to support a claim or defence in court.
    13. 32. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

12. 12. 33. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@giftofmusic.co.uk/ contact number 03335774987 or by mail using the details provided: The Flat, sailmaker, Forest way, gosport, Hampshire po13 0zx